Terms & Conditions
Last updated: October 31, 2025
1. Agreement to Terms
By accessing and using the services provided by Zentorilabs Private Limited ("Company," "we," "our," or "us"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our services.
2. Description of Services
Zentorilabs Private Limited provides software development services including but not limited to:
- Custom software development
 - Game development and design
 - ERP system implementation
 - Digital marketing services
 - Data analysis and data science
 - SEO and content writing
 
3. Service Agreement
Project Scope
All projects will be defined through a detailed scope of work document that outlines deliverables, timelines, and payment terms.
Payment Terms
- Payment schedules will be defined in individual project agreements
 - Late payments may incur additional charges
 - All payments are non-refundable unless specified otherwise
 
4. Intellectual Property Rights
Client Content
You retain ownership of all content, data, and materials you provide to us.
Developed Solutions
Upon full payment, you will own the custom software or solutions developed specifically for your project, unless otherwise agreed in writing.
Company IP
We retain ownership of our proprietary methodologies, frameworks, and pre-existing intellectual property.
5. Confidentiality
We maintain strict confidentiality regarding all client information and project details. We will not disclose any confidential information to third parties without your written consent.
6. Warranties and Disclaimers
Service Warranty
We warrant that our services will be performed in a professional manner according to industry standards.
Disclaimer
Except as expressly stated, all services are provided "as is" without warranties of any kind, either express or implied.
7. Limitation of Liability
Our liability for any claims arising from our services shall not exceed the total amount paid by you for the specific service giving rise to the claim.
8. Project Changes and Revisions
- Changes to project scope may result in additional charges
 - All change requests must be submitted in writing
 - We reserve the right to adjust timelines based on scope changes
 
9. Termination
Either party may terminate a project with written notice. In case of termination:
- Payment is due for all work completed up to the termination date
 - All deliverables completed will be provided to the client
 - Confidentiality obligations will continue to apply
 
10. Force Majeure
We shall not be liable for any delay or failure to perform due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or technical failures.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Pakistan. Any disputes shall be resolved through arbitration or in the courts of Pakistan.
12. Changes to Terms
We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with the revised date.
13. Contact Information
For questions regarding these Terms and Conditions, please contact us:
Email: admin@zentorilab.com
Phone: +923124112056
Address: Zentorilabs Private Limited, Pakistan