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How Payments Work

A clear payment flow for packages and projects

Zentorilabs Private Limited uses online payment gateways to collect payments for website development, software services, AI and SaaS engineering, ERP support, dedicated engineering teams and other technology solutions.

The payment process

Five steps, in this order, on every engagement.

  1. 1

    Choose a service

    Select the service, package or engagement model that matches what you need.

  2. 2

    Share requirements

    Submit project details, goals, constraints and the timeline you are working to.

  3. 3

    Review the quote

    You receive a written scope, price and delivery timeline to review before committing.

  4. 4

    Complete payment

    Pay securely online, or against the agreed milestone invoice for larger engagements.

  5. 5

    Delivery begins

    You receive confirmation, onboarding starts, and delivery proceeds against the agreed plan.

What we charge for

Payments cover technology services: software development, AI and SaaS engineering, ERP implementation and support, website development, dedicated engineering teams, maintenance plans and digital marketing engagements.

Charges always correspond to a service the customer has selected and a scope both parties have reviewed.

Customer guidance

Customers select the service or package matching their needs and provide the required project information. Once scope and applicable charges are confirmed, the customer proceeds to secure online payment.

Payment confirmation is followed by onboarding, service delivery and support according to the selected package or agreed project scope.

Invoicing & milestones

Fixed-scope projects are invoiced against delivery milestones with agreed acceptance criteria. Dedicated teams are invoiced monthly in advance.

Every invoice references the agreed scope document so charges can always be traced back to what was contracted.

Refunds, cancellation and support

Cancellation and refund terms are set out in our refund policy and confirmed in the engagement agreement before payment. If something has gone wrong with a delivery, contact us directly first — most issues are resolved faster that way than through a payment dispute.

Merchant details

Legal entity
Zentorilabs Private Limited
Registered business address
209-B, Fazal-e-Haq Garden, Lahore, Pakistan

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